At pgs88, the privacy and security of your personal information is a foundational commitment, not an afterthought. This Privacy Policy explains exactly what data pgs88 collects from members and visitors, why we collect it, how we use and store it, who we share it with, and what rights you hold over your own information. We encourage every member — especially those based in Indonesia — to read this document in full before registering an account.
Every connection to pgs88.ws is protected by TLS/SSL encryption. Data transmitted between your device and our servers — including login credentials and payment details — is encrypted in transit and cannot be intercepted by third parties.
pgs88 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is shared only with the service providers listed in this Policy who are necessary to operate the Platform.
You have the right to access, correct, and request deletion of your personal data at any time. pgs88 provides a clear process for exercising these rights, outlined in full in Section 9 of this Policy.
pgs88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
Our data practices are designed specifically for the Indonesian market. Local payment data from BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other Indonesian providers is handled with the same security standards as all other member data.
pgs88 processes personal data only where a lawful basis exists — principally the performance of our contract with you as a member, compliance with legal obligations, and where applicable, your freely given and informed consent.
pgs88 is an internationally licensed online casino and sportsbook platform accessible at pgs88.ws. The Platform is designed and localised for Indonesia's English-preference gambling community, offering sports betting, live casino games, slots, Domino QQ, and Sic Bo. When this Privacy Policy refers to "pgs88", "we", "us", or "our", it refers to the operating entity behind the pgs88 Platform and all associated services.
This Privacy Policy applies to all visitors, registered members, and any individual who interacts with the Platform in any capacity — including those who browse without registering an account. By continuing to access or use pgs88, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.
For questions about this Policy or how your data is handled, please contact us using the details provided in Section 13.
pgs88 collects personal data that falls into the following categories. We collect only what is genuinely necessary for the purposes described in this Policy.
When you register a member account, we collect your full legal name, date of birth, nationality, residential address in Indonesia, email address, and contact phone number. This data is required to create and manage your account, complete identity verification (KYC), and communicate with you about your account activity.
To process deposits and withdrawals in Indonesian Rupiah (IDR), pgs88 collects the details of your nominated payment method — which may include bank account information from institutions such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, or e-wallet account details from providers such as OVO, DANA, GoPay, ShopeePay, and LinkAja. pgs88 does not store full card numbers or complete bank account credentials on its own servers; payment processing is handled by PCI-DSS-compliant payment intermediaries.
To comply with our anti-money-laundering obligations and to verify that all members meet the 21+ age requirement, pgs88 collects copies of government-issued identity documents. For Indonesian members, this typically means a copy of your national identity card (KTP). A valid passport is also accepted. We may also request proof of address in the form of a recent bank statement or utility bill.
We record a full log of all account transactions — including deposits, withdrawals, bonus credits, wager placements, game rounds, bet outcomes, and balance changes. This data is used for account management, dispute resolution, fraud prevention, and regulatory compliance.
When you access the Platform, our systems automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, screen resolution, referring URL, and session timestamps. This data is collected to ensure Platform security, prevent unauthorised access, and improve the member experience.
If you contact our customer support team — whether via live chat or email — we retain records of those communications, including the content of messages, timestamps, and the outcome of any support interactions. This data is used for quality assurance, dispute resolution, and staff training purposes.
We collect data about your activity on the Platform, including the games you play, the sports markets you browse, the promotions you view, and the features you use most frequently. This data is used to personalise your experience and to serve you relevant promotional offers where you have consented to receive them.
pgs88 collects personal data through the following methods:
| Collection Method | Description |
|---|---|
| Direct Submission | Data you voluntarily provide when registering an account, completing KYC verification, making a deposit or withdrawal request, or contacting customer support. |
| Automated Technical Collection | Data collected automatically by our servers when you access the Platform, including IP address, device information, session logs, and browsing behaviour within the site. |
| Payment Providers | Transaction confirmation data returned to pgs88 by third-party payment intermediaries after you initiate a deposit or withdrawal via local Indonesian banks or e-wallet services. |
| Game Providers | Game round result data and wager information returned by third-party game studios (e.g., Pragmatic Play, Pocket Games Soft, Evolution Gaming, NetEnt, Microgaming) whose games are hosted on the Platform under licence. |
| Cookies and Tracking Technologies | Behavioural and session data collected via cookies and similar technologies as described in Section 7 of this Policy. |
| Fraud Prevention Services | Risk signals and flagged data points provided by third-party fraud detection services that pgs88 engages to protect the Platform and its members from fraudulent activity. |
pgs88 uses the personal data it collects for the following specific purposes:
pgs88 processes your personal data on one or more of the following lawful bases, depending on the specific processing activity:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing that is necessary to perform our contract with you as a registered pgs88 member — including account registration, KYC verification, transaction processing, and delivering gaming services. |
| Legal Obligation | Processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, identity verification requirements, and record-keeping mandates under our international gaming licence. |
| Legitimate Interests | Processing necessary for pgs88's legitimate business interests where those interests are not overridden by your privacy rights — including fraud prevention, Platform security, abuse detection, and improving our services. |
| Consent | Processing for which you have given explicit, freely given, and informed consent — principally marketing communications and certain non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. |
pgs88 does not sell, rent, or trade your personal data. We share your data only in the following limited and controlled circumstances:
To process deposits and withdrawals, we share necessary payment and identity data with our third-party payment processing partners who facilitate transactions via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). These partners are contractually bound to process data solely for payment execution purposes and are prohibited from using it for any other purpose.
Licensed third-party game studios whose games are integrated into the Platform — including Pragmatic Play, Pocket Games Soft, Evolution Gaming, NetEnt, Microgaming, Spribe, and Hacksaw Gaming — receive session and wager data necessary to operate their games and return results to the pgs88 platform. These studios operate under their own licensing agreements and data processing terms.
We engage specialist third-party providers for identity verification and fraud detection. These providers receive the minimum necessary data (typically name, date of birth, document images, and IP address) to complete their assessment and return a verification result to pgs88.
pgs88 will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of pgs88, its members, or the public. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pgs88's business, personal data held by pgs88 may be transferred to the acquiring entity as part of that transaction. If such a transfer occurs, the acquiring entity will be bound by privacy obligations no less protective than those set out in this Policy.
The pgs88 Platform uses cookies and similar client-side tracking technologies to support its core functionality, maintain your session, and — where you have consented — personalise your experience. The following categories of cookies are used:
| Cookie Category | Purpose | Required? |
|---|---|---|
| Essential / Session | Maintain your logged-in session, store your language and currency preferences, and enable core Platform functionality such as the game lobby, bet slip, and deposit flow. | Yes — cannot be disabled without breaking core functionality. |
| Security | Detect and prevent fraudulent or malicious activity, including CSRF protection tokens and device fingerprinting used to flag suspicious login attempts. | Yes — required for Platform security. |
| Performance / Analytics | Collect anonymised, aggregated data about how members navigate the Platform — including page load times, error rates, and feature usage — to help pgs88 identify and resolve performance issues. | No — enabled only with your consent. |
| Personalisation | Remember your game preferences, preferred sports markets, and recently played titles to surface relevant content on your next visit. | No — enabled only with your consent. |
You can manage your cookie preferences at any time through the Platform's cookie settings panel. Withdrawing consent for non-essential cookies will not affect your ability to use the core betting and gaming Services on pgs88.
pgs88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the duration of your active membership, plus 5 years following account closure, to satisfy anti-money-laundering record-keeping requirements. |
| KYC documents | 5 years from the date of verification or from account closure, whichever is later, in compliance with international gaming licence obligations. |
| Financial transaction records | 5 years from the date of each transaction, for audit, fraud investigation, and regulatory compliance purposes. |
| Gaming activity logs | 3 years from the date of each session, for dispute resolution and responsible gaming monitoring purposes. |
| Customer support communications | 2 years from the date of the interaction, for quality assurance and dispute resolution purposes. |
| Technical / device logs | 90 days from collection, unless a specific security investigation requires extended retention, in which case the relevant logs are retained until the investigation is closed. |
| Marketing preference records | For the duration of your consent, or until you withdraw consent, whichever comes first. A record of the consent itself is retained for 2 years after withdrawal to demonstrate lawful processing. |
When personal data reaches the end of its applicable retention period, pgs88 will either securely delete it or, where deletion is not technically feasible immediately, anonymise it so that it can no longer be linked to your identity.
As a member or visitor of pgs88, you hold the following rights in relation to your personal data. These rights may be subject to certain limitations where legal obligations or legitimate interests override them, but pgs88 will always explain clearly when and why a limitation applies.
Request a copy of all personal data pgs88 holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
Where processing is based on consent or contract, request a copy of your data in a structured, machine-readable format.
Object to processing carried out on the basis of our legitimate interests, including profiling for marketing personalisation.
Where processing is based on your consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Lodge a complaint with the supervisory authority in your jurisdiction if you believe your personal data has been mishandled.
To exercise any of the above rights, please contact the pgs88 data team via the support email listed in Section 13. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
pgs88 implements a layered, defence-in-depth approach to the security of personal and financial data. Our security infrastructure includes the following controls:
The pgs88 Platform and all its Services are intended exclusively for adults aged 21 years and over. pgs88 does not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not register an account, access the Platform, or provide any personal information to pgs88.
As part of the account registration and KYC process, pgs88 verifies the age of every member using the identity documentation provided. Where we have reasonable grounds to believe that a member is under 21 years of age, we will suspend the account pending age verification and, if the suspicion is confirmed, permanently close the account and void any associated transactions and balances.
If you are a parent or guardian and have reason to believe that a minor in your care has accessed pgs88 and provided personal information, please contact us immediately at the address provided in Section 13. We will investigate and take prompt corrective action, including deletion of any data collected from the minor.
pgs88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, pgs88 will notify active members via the email address registered to their account at least 14 days before the changes take effect. For non-material updates (such as corrections to typographical errors or clarifications that do not alter the substance of the Policy), we will update the "Last updated" date at the top of this page without sending a direct notification.
Your continued use of the pgs88 Platform after a revised Privacy Policy has taken effect constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should discontinue your use of the Platform and contact customer support to request account closure in accordance with the process described in the pgs88 Terms & Conditions.
All previous versions of this Privacy Policy are archived and available on request. If you wish to review a prior version, please contact us using the details in Section 13.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pgs88 handles your personal data, please reach out to our dedicated support team. Our customer service agents are available 24 hours a day, 7 days a week, with Indonesian-speaking support available at all hours.
| Contact Method | Details |
|---|---|
| Support Email | [email protected] — plain text only; not a clickable link |
| Live Chat | Available directly on the pgs88 Platform 24/7. Log in to your account and use the live chat widget for the fastest response time. |
| Response Time | Email enquiries are acknowledged within 5 business days (WIB, UTC+7). Data subject rights requests receive a substantive response within 30 calendar days. |
| Language Support | Support is available in English. Indonesian-speaking agents are available around the clock for members who prefer to communicate in Bahasa Indonesia. |
When submitting a data subject rights request, please include your registered username and email address, a clear description of the right you wish to exercise, and any supporting information that may help us locate and process your data. This will allow us to handle your request as efficiently as possible.
Now that you understand how pgs88 protects your data, explore our full range of games and betting markets — fully secured with SSL encryption and backed by 24/7 Indonesian-speaking support.
Adults only (21+). Please gamble responsibly. Visit our Responsible Gaming page for support tools and resources.